Managing your organization, API keys, team members, support channels, and service-level expectations.
API keys can be rotated at any time from the developer settings in your account. Generate a new key, deploy it, and revoke the old one — keys can be scoped per environment so staging and production never share credentials.
Yes. Organizations support multiple members with role-based access. Invite teammates by email and assign roles for billing, developer, or admin access.
kwery operates on a 99.9% uptime SLA with signed webhooks, automatic retries, and replay on demand. Per-source freshness targets and dedicated SLAs for enterprise customers are documented in your plan.
Self-serve customers get email and documentation support. Direct API customers get a dedicated channel with engineering response times defined in their plan. For pre-sales questions, reach out via the contact form. Contact the team.
Service health and historical incidents are exposed as signals through the API and surfaced in the dashboard. Customers on Direct API plans receive proactive incident notifications.
Request API access and the team will walk through sources, volumes, and integration in detail.